Shipping & Returns
- FREE Shipping for orders $100 or more in the US.
- Orders are processed and shipped within 3-7 business days
- Graphic Tees & Leather Earrings made In-House may take a bit longer
-Pre-Orders have an estimate shipping time but it can change base on the supplier
EMAIL firstname.lastname@example.org for questions.
Customer service is our number one priority and we want you to be happy with every purchase!
If your item isn't a great fit or you are not happy...we do accept exchanges or returns within 3 days of receipt for STORE CREDIT ONLY. A Gift Card in the amount you paid will be issued via email as store credit.
Please contact us @ email@example.com. Package/return label must be dated within 3 days of your received date/delivered date...or package will be rejected.
No Holds for exchanges. If you would like to exchange, please mail your exchange to address below. Once we receive the item, we will invoice for shipping cost back to you as long as item is in stock. If item is not in stock to exchange, a store credit will be given.
Buyer is responsible for all shipping charges pertaining to returns and exchanges.
To be eligible for a return/exchange...
- the product must have been received by you within the last 3 days.
- the product is not damaged or worn, must include original tags still attached to item and shoe boxes must be shipped inside another package/box as the shoe box will become damaged during transit.
-the product must be free of any odors, smells and animal hair.
- Sale items or accessories/undergarments/bralettes cannot be returned/exchanged . (sale items include: sale, clearance and jewelry). These are all FINAL SALE. Anything Discounted 30% off or more is FINAL SALE (including items bought during special sales)
(products that do not meet this criteria will not be considered for return/exchange and will be returned to you without refund)
Once SIMPLY GORGEOUS mails the package to you... USPS is responsible for the delivery and protection of your package. Please contact USPS if item has not arrived or is damaged. if you cannot resolve with USPS...please contact us.
EXCESSIVE RETURN POLICY:
If you return or exchange more than 3 items(in a period of 30 business days), a 15% restocking/handling/shipping fee will be deducted from the return. We are always available to help you decide which size you need before ordering.
Please mail items back to:
SIMPLY GORGEOUS BOUTIQUE
9425 Morning Glory Ln
Highlands Ranch, CO 80130
Please inspect your items upon receipt. If you received defective items, please contact us within 2 days so that we can correct the issue.
Please feel free to contact us with any questions or concerns about your order.
Email us at firstname.lastname@example.org
Attach pictures of defect.